What is RaaS? – Renewals-as-a-Service is a comprehensive, efficient, consistent, and cost-effective maintenance renewal solution delivered on behalf of the manufacturer to the end user customer.
How does the manufacturer benefit from RaaS? There are several compelling reasons for choosing RaaS:
- A No Cost 30/60/90 day retention model to ensure customers will renew their maintenance contracts
- A No Cost Proactive quote process
- A No Cost Lead generation model for up-sell opportunities passed back to the manufacturer
- A No Cost Red flag status report listing end user customers not wanting to renew passed back to the manufacturer
- A No Cost One Source Model for Quoting, Invoicing and Collections
- End user customers and manufacturers interact with ONE company versus many resellers
- Lower internal support cost for renewals
- Consistency: Treat all your end user customers the same